Terms and Conditions



 

 Cancellations


Please note that you are entitled to cancel this contract if you so wish, provided you exercise your right no longer than seven working days after the day on which you receive the products and the products are returned in their original condition without damage. If you wish to exercise your right to cancel this contract prior to order dispatch, please do so in writing to me at kate@theyardhouse.co.uk

If you wish to cancel your order at any time after it has been dispatched, please contact me asap at kate@theyardhouse.co.uk in case I am unable to halt the delivery, you will need to refuse the goods on delivery. Please note that you will be charged for the outbound delivery and return of your item.

Once the goods are received back to me you will be refunded the amount paid, less the original delivery charge and return delivery charge (usually priced the same as the original delivery charge) and any charges incurred from the cancellation of the delivery.

The Yard House reserves the right to cancel an order placed with www.theyardhouse.co.uk

Deposits

If a customer wishes to place an order for an item/s which is currently out of stock at the time of placing the order or for a bespoke piece of furniture, The Yard House requests that a 25% deposit is made by the customer via Debit/Credit card or Paypal, in order to 'reserve' the item. Once the deposit has been paid, the order will be fulfilled upon which time the remaining balance will be due, this may take up to 6 weeks, dependent on the product . You will be given a verbal estimated completion date once your order has been submitted, alternatively, you can contact me at kate@theyardhouse.co.uk.



Colours


 I have made every effort to display as accurately as possible the colours of my products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

 

Availability

Many of our items are selected in limited quantities and, because of their limited availability, their stock cannot always be refreshed.
Should you have any questions concerning the availability of a particular item, please contact me at kate@theyardhouse.co.uk


Limitation of Liability

Given the unpredictability of technology and the online environment, The Yard House does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this notice and that access is undertaken at your own risk. The Yard House shall not be liable for damages of any kind related to your use of or inability to access this website.


Description of Products

We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.


Refusal/cancellation of orders

We reserve the right to refuse orders made via the www.theyardhouse.co.uk, either prior to payment or once payment has been made.


Privacy & Data Protection


The Yard House is committed to protecting your privacy and acts in full compliance with the current UK Data Protection Act.


We collect information about you in the following ways:

By asking you to submit personal details.


We use this information to:

Process your order efficiently and provide the best possible service.
Plan and manage my core business and to conduct my own market research. Send you details of our products and services.